Last updated: January 2024
Our Commitment
cozy-owl is committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
cozy-owl acts as the Data Controller for personal data collected through this website and our consulting services. Our contact details are:
cozy-owl
47 Cathedral Road
Derby DE1 3FN
United Kingdom
Email: [email protected]
Your Rights Under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making systems.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
We will respond to your request within one month. If your request is complex, we may extend this period by an additional two months, but we will notify you of any extension and the reasons for it.
Legal Bases for Processing
We process personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for a contract we have with you or because you have asked us to take steps before entering into a contract
- Legal Obligation: Where processing is necessary for us to comply with the law
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests
Data Security
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing and evaluation of security measures
- Staff training on data protection
- Access controls limiting who can view personal data
Data Breach Notification
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, as required by UK GDPR.
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Complaints
If you are not satisfied with how we handle your personal data or your rights request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Updates to This Page
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.